PRIVACY POLICY – AFRIDARCII
Last updated: 22 September 2026
1. Who we are
Afridarcii ("we", "us", "our") is a beauty, wellness, hair and self‑care business based in Almere, Netherlands. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, book services or purchase products from our online shop.
If you have any questions about this policy or how we handle your data, you can contact us at:
Afridarcii
Almere, Netherlands
Email: info@afridarcii.nl
2. Scope of this policy
This policy applies to:
- Visitors to our website
- Customers who book beauty, wellness or hair services
- Customers who buy products from our online shop
- People who create an account or subscribe to our newsletter
- People who contact us by email, contact form, social media or chat
3. Data we collect
We may collect the following types of personal data:
3.1 Basic and contact details
- Name
- Email address
- Phone number
- Address and country
- Account login details (such as email and password – your password is stored in encrypted form)
3.2 Booking and service information
- Services you book (beauty, wellness, hair, treatments)
- Appointment dates and times
- Notes related to your booking (for example preferences, hair type, allergies or sensitivities you choose to share)
- Check‑in and attendance information (no‑shows, cancellations, rescheduling)
3.3 Purchase and order information
- Products you order from our online shop
- Billing and shipping address
- Order history, delivery method and status
3.4 Payment information
Payments are processed securely by our payment providers. We do not store your full card details. We may receive limited information such as:
- Payment method (e.g. card, iDEAL, PayPal)
- Payment status and transaction ID
- Last digits of your card (if provided by the payment provider)
3.5 Communication data
- Messages you send via contact forms, email, chat or social media
- Your responses to surveys, feedback or reviews
3.6 Marketing and newsletter data
- Your preferences for receiving marketing emails or newsletters
- Information about whether you open or click our emails
3.7 Technical and usage data
- IP address
- Browser type and version
- Device type
- Pages visited, time and date of visit, time spent on pages
- Referring website or campaign
3.8 Cookies and similar technologies
We use cookies and similar technologies to:
- Make the website work properly
- Remember your preferences (such as language or login)
- Analyse how visitors use our site
- Support marketing and social media features
You can manage cookies through your browser settings. Some cookies are essential for the site to function.
4. Why we use your data (purposes and legal bases)
We process your personal data only when we have a legal basis under EU and Dutch law. We use your data for:
4.1 To provide our services and fulfil contracts
Legal basis: performance of a contract
- To create and manage your account
- To process your bookings and appointments
- To provide beauty, wellness and hair services
- To process your product orders, payments, delivery or collection
- To send booking confirmations, reminders and important service messages
4.2 To communicate with you
Legal basis: performance of a contract and legitimate interest
- To respond to your questions and requests
- To send service‑related messages (e.g. changes to your booking, order updates)
- To ask for feedback or reviews after a service or purchase
4.3 Marketing and newsletters
Legal basis: consent or legitimate interest
- To send you news, offers, tips and updates about Afridarcii
- To personalise our marketing based on your previous bookings or purchases
You can unsubscribe from marketing emails at any time by using the link in the email or by contacting us.
4.4 Improving our website and services
Legal basis: legitimate interest
- To analyse how our website and services are used
- To improve our treatments, products and customer experience
- To keep our website secure and prevent misuse
4.5 Legal obligations and protection
Legal basis: legal obligation and legitimate interest
- To comply with tax, accounting and other legal requirements
- To respond to requests from authorities
- To protect our rights, property and safety, and that of our customers and partners
5. Cookies and tracking
We use first‑party and third‑party cookies and similar technologies. These may include:
- Essential cookies – needed for the site to function (e.g. security, shopping cart, login)
- Analytics cookies – to understand how visitors use our site
- Marketing cookies – to show relevant ads or measure campaigns
- Social media cookies – when you interact with social media plugins
Where required by law, we will ask for your consent before placing non‑essential cookies. You can withdraw your consent at any time by changing your cookie settings in your browser or device.
6. Online bookings and accounts
When you book online or create an account:
- You provide your contact details and booking preferences
- You can view and manage your bookings and order history
- You are responsible for keeping your login details confidential and not sharing them with others
If you suspect unauthorised use of your account, please contact us immediately.
7. Payments
Payments for services and products are processed by secure third‑party payment providers. These providers act as independent controllers or processors of your payment data.
We do not store your full payment card details. We receive only the information needed to confirm that your payment was successful.
8. Orders, delivery and collection
For product orders:
- We use your contact and address details to process and deliver your order or prepare it for collection
- We may share your address and contact details with delivery partners to deliver your order
- We keep records of your orders for accounting and customer service purposes
9. Marketing communications
If you subscribe to our newsletter or agree to receive marketing:
- We will send you emails about services, products, offers and events
- You can unsubscribe at any time by clicking the link in the email or contacting us
- Even if you unsubscribe from marketing, we may still send you service messages (for example about your bookings or orders)
10. Reviews and user‑generated content
If you leave a review, comment or testimonial:
- We may display your first name, city and your review on our website or social media
- Please do not share sensitive personal data in reviews or public comments
You can ask us to remove your review from our website at any time.
11. How long we keep your data
We keep your personal data only as long as necessary for the purposes described in this policy, including:
- For as long as you have an account with us
- For the duration of our relationship plus the period required by tax and accounting laws
- For the period needed to handle complaints or legal claims
When data is no longer needed, we delete it or anonymise it.
12. Sharing your data
We may share your data with:
- Service providers who help us run our business (for example hosting, booking system, payment providers, email services, delivery partners, IT support)
- Professional advisers (for example accountants, legal advisers)
- Public authorities when required by law or to protect our rights
These parties only receive the data they need and are required to protect it.
We do not sell your personal data.
13. International transfers
Some of our service providers may be located outside the European Economic Area (EEA). When your data is transferred outside the EEA, we take steps to ensure an adequate level of protection, for example by using standard contractual clauses approved by the European Commission.
14. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no system is completely secure. If you believe your data has been compromised, please contact us immediately.
15. Your rights (EU / GDPR and Dutch law)
You have the following rights regarding your personal data:
- Right of access – to know whether we process your data and to receive a copy
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure – to ask us to delete your data in certain situations
- Right to restriction – to ask us to limit the processing of your data in certain cases
- Right to data portability – to receive your data in a structured, commonly used format and transfer it to another controller where technically possible
- Right to object – to object to processing based on our legitimate interests, including direct marketing
- Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time
To exercise your rights, please contact us using the details above. We may ask you to verify your identity. We aim to respond within one month.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.
16. Links to other websites
Our website may contain links to other websites or social media platforms. We are not responsible for the privacy practices of these external sites. We recommend that you read their privacy policies.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will show the "Last updated" date.
18. Contact
For questions about this Privacy Policy or your personal data, please contact:
Afridarcii
Almere, Netherlands
Email: info@afridarcii.nl